We've got your back We keep a doctor on call 24/7. So no matter when an emergency strikes, you know your pet will receive the absolute best emergency care there is. In an emergency, every minute counts. Please call us right away if your pet is experiencing an emergency so that we can set up their room and guide you through what steps to take. We know pet emergencies can be scary. With a phenomenal team at your back, they are a little less so.